PRIVACY POLICY
Kulshan Studios
Effective Date: June 19, 2026
Kulshan Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our digital products, including synthesizer preset soundbanks and related content.
Please read this policy carefully. By using our website or purchasing our products, you agree to the practices described below.
1. Who We Are
Kulshan Studios is a digital music products business selling synthesizer preset soundbanks and related content to customers worldwide, including the European Union.
For questions about this policy or your personal data, you may contact us at:
Email: kulshanstudios@gmail.com
2. What Information We Collect
We collect only the information necessary to process your orders and operate our store. This may include:
• Name and billing address
• Email address
• Payment information (processed securely by our payment providers — we do not store card details)
• Order history and transaction records
• IP address and browser/device information collected automatically via analytics tools
3. How We Use Your Information
We use your information solely for the following purposes:
• To process and fulfill your orders
• To send you order confirmations and receipts
• To respond to customer service enquiries
• To send marketing communications, where you have opted in (see Section 7)
• To comply with our legal obligations, including consumer protection law
• To improve our website and understand how customers use it
4. We Will Never Sell or Share Your Data
Kulshan Studios will never sell, rent, trade, or otherwise distribute your personal data to any third-party entities for their own commercial purposes. Your information is yours. We do not monetise customer data in any form.
The only circumstances in which your data is shared with third parties are those strictly necessary to operate our store and deliver your purchases, as described in Section 5 below.
5. Third-Party Service Providers
We work with a small number of trusted service providers who process data on our behalf, solely to operate our business. These providers are:
Payment Processing
• Stripe — processes credit and debit card payments. Stripe's privacy policy is available at stripe.com/privacy
• PayPal — processes PayPal payments. PayPal's privacy policy is available at paypal.com/privacy
We do not store or have access to your full payment card details. All payment data is handled directly and securely by these providers.
Website & Analytics
• Squarespace — hosts our website and store. Squarespace may collect anonymised analytics data. See squarespace.com/privacy
• Google Analytics — we use Google Analytics to understand general website traffic patterns. This data is anonymised and aggregated. See policies.google.com/privacy
Email Marketing (Future)
We anticipate using Mailchimp for email marketing communications in the future. If and when we do so, we will update this policy and ensure any data shared with Mailchimp is limited to what is necessary to send communications you have explicitly opted into. Mailchimp's privacy policy is available at mailchimp.com/legal/privacy
All third-party providers listed above are contractually obligated to process your data only for the purposes we specify and in accordance with applicable data protection law. None of these providers are permitted to use your data for their own marketing or to sell it to others.
6. Your Rights Under EU and UK Law
If you are located in the European Union or United Kingdom, you have the following rights regarding your personal data:
• The right to access the personal data we hold about you
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data (the “right to be forgotten”)
• The right to restrict or object to processing of your data
• The right to data portability
• The right to withdraw consent at any time, where processing is based on consent
To exercise any of these rights, please contact us at kulshanstudios@gmail.com. We will respond within 30 days.
7. Marketing Communications
We will only send you marketing emails if you have explicitly opted in to receive them. You may withdraw your consent and unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly.
We do not send unsolicited marketing communications.
8. Cookies
Our website uses cookies to function correctly and to collect anonymised analytics data via Google Analytics and Squarespace. These cookies do not identify you personally.
You may control cookie settings through your browser preferences. Disabling cookies may affect the functionality of some parts of our website.
9. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Order records are typically retained for a minimum of 7 years in accordance with standard accounting and tax obligations.
10. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Payment data is handled exclusively by PCI-DSS compliant providers (Stripe and PayPal) and is never stored on our systems.
11. International Transfers
Kulshan Studios is based in the United States. If you are located in the EU or UK, your personal data may be transferred to and processed in the United States. Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection law, including reliance on service providers with Standard Contractual Clauses or equivalent protections.
12. Children’s Privacy
Our website and products are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any update constitutes acceptance of the revised policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Kulshan Studios
[United States]
Email: kulshanstudios@gmail.com
Last updated: June 19, 2026